Contact us

WE OFFER THE MOST MODERN CONTACT OPTIONS.

Write to us using the most modern messaging providers such as Apple's Messages App or WhatsApp.
Make sure to check our Help Center first as most questions regarding our products, your order, shipping etc. are answered there.

Simply click on one of the following symbols to contact us. We will try our best to get back to you as soon as possible.
However, due to the high amount of messages, we currently need up to 24h to respond.

Thank you for your patience.

MESSAGES APP

Click here to write us on FB Messanger.

Click here to write us on WhatsApp.

Important: No phone calls accepted! Only messages possible.

We use our own and third party cookies for analytical purposes, to improve our services and to show you publicity material related to your preferences based on your browsing habits. Click on "Privacy and Cookie Policy" to learn more. You can accept all cookies by clicking "Accept all cookies" or set them up in "Set up cookies".

No Yes

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie name	Provider	Purpose	Expiry
PHP_SESSID	www.dev.athlexshop.com	This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.	Session
PrestaShop-#	www.dev.athlexshop.com	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours
TPIDC	www.dev.athlexshop.com	Cookie of the user's internal identifier.	5 years
__lglaw	www.dev.athlexshop.com	Used by the system to generate the notice notifying the user that the site uses cookies.	1 year

No Yes

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Cookie name	Provider	Purpose	Expiry
cus	www.dev.athlexshop.com	It allows to know if the user has the active or inactive subscription.	15 days
cwdcc	www.dev.athlexshop.com	Information from webhooks that indicate subscription status.	1 day
cwdscc	www.dev.athlexshop.com	Information from webhooks that indicate subscription status.	8 minutos
G_ENABLED_IDPS	Google	Used for Google Single Sign On.	When you close your browser
NID	Google	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.	6 months
sdtpc	www.dev.athlexshop.com	Indicator on the active/inactive opt in.	5 minutos

No Yes

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Cookie name	Provider	Purpose	Expiry
1P_JAR	Google	Cookie that transfers data to Google to make advertising more attractive.	15 days
ANID	Google	These cookies have an advertising purpose for the Google Adwords service. It allows the Platform to distinguish between browsers and devices. This information is used to measure the performance of the advertisements and to provide product recommendations based on statistical data.	1 year
CONSENT	Google	They allow you to customise how ads are seen outside of Google or to store information such as your preferred language when showing search results.	20 years
c_user	Facebook	The c_user cookie contains the user ID of the currently logged in user.	1 year
datr	Facebook	The purpose of the datr cookie is to identify the web browser being used to connect to Facebook independent of the logged in user.	2 years
fr	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months
iComMktPNID	www.dev.athlexshop.com	Collection of data for the elaboration of statistics related to the sending of communications.	When you close your browser
sb	Facebook	To store browser details.	2 years
tr	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	Session
wpnViewcount	www.dev.athlexshop.com	Indicates the number of pages viewed by the user.	When you close your browser
_clck	www.dev.athlexshop.com	It collects data related to navigation and user behaviour to produce statistics and heat maps.	1 año
_fbp	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat_gtag_UA_*	Google	Used to throttle request rate.	1 minute
_gcl_au	Google	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.	3 months
_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day
__Secure-3PAPISID	Google	Builds a profile of website visitor interests to show relevant and personalized ads through retargeting.	2 years
__Secure-3PSID	Google	Builds a profile of website visitor interests to show relevant and personalized ads through retargeting.	2 years
__Secure-3PSIDCC	Google	These cookies are used to deliver ads more relevant to you and your interests.	1 año